Managing your Account
Inviting a New Patient into your Practice:
To invite a new patient into your practice, simply click on “Patients” in the menu at the top of the window, next click the “Invite” green button at the top of the screen. Enter the patient's email in the text box and click “Invite”. You will get a message saying the patient has successfully been invited and sent an email. The patient will receive an email to sign up and create their profile.
Checking Status of an Invited Patient:
In the patients tab, under patient listings click the “Invited” tab. You can now see the patient’s email, invitation date and actions. Under “actions”, you can click the “Send invite again” button to send another sign up email to the patient.
Removing Patients from your Practice:
To remove patients from your practice, please submit a request to our Support Team and include the following information:
- Practice Name
- Email address on your provider account
- Patient's first name, last initial, and email address (example: Jane D., email@example.com)
Managing your Payment Settings:
We no longer support a Stripe connection. We suggest using a Stripe account separately from Fruit Street to charge your patients.