Individual Patient: Attending a Scheduled Appointment

  1. If you have a scheduled appointment, log in to the portal.
  2. After logging in, you will see a green button that says "Start Visit" on the right side of the screen under "Upcoming Appointments."
  3. Click Start Your Visit.
  4. Click Proceed to Consultation. If you are using a device that does not yet have VSee installed, please install VSee per the instructions on your screen. VSee is the video conferencing software used for participating in Fruit Street.
  5. After clicking Proceed to Consultation, please wait in the waiting room for your dietitian to call you. Once your dietitian calls, you will automatically be added to the call.

Please note that you must click Proceed to Consultation before the video visit can begin.

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